Survey of services or matters entrusted

    At the end of the professional services in each of the matters entrusted to it by clients, the firm sends them a short questionnaire along the lines of the following so that they can complete it and, with its results, the quality of the services provided can be improved:

    Degree of satisfaction Final result*

    Degree of satisfaction Deadline for resolution of the matter *

    Degree of Satisfaction Solutions Advised and/or Implemented *

    Work performed by Attorney in Charge of the matter *

    (rate on a scale of 1-10, with 1 being poor and 10 being excellent).

    Overall Assessment Work Performed *

    (rate on a scale of 1-10, with 1 being poor and 10 being excellent).

    Treatment received in Telephonic Communication*

    Treatment received in Telephonic Communication*

    Information received on Budget/Price issue *

    Does the final price match the budget? *

    Valuation Final Price (according to Work Performed and/or Result Achieved) *

    Accessibility Lawyer Manager case to deal with it *

    Information received on Case development *

    Overall satisfaction as a Client with the Firm *

    (rate on a scale of 1-10, with 1 being poor and 10 being excellent).

    Would you recommend this law firm to other people or companies to solve their legal problems? *

    Does it? *

    Are you aware of the advantages of bringing New Client matters to the Firm? *

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